Skills HRD
ITIL- 4
ITIL- 4
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Course Overview:
The ITIL-4 course introduces participants to the latest version of ITIL, focusing on a modern approach to IT service management (ITSM). This course provides an overview of the ITIL framework, emphasizing service value systems, guiding principles, and key practices to deliver value-driven IT services. Participants will learn how ITIL-4 aligns IT services with business strategies, improves service delivery, and fosters collaboration across teams. Through practical examples and interactive learning, this course equips learners with the skills to implement ITIL practices effectively. It is ideal for IT professionals seeking to enhance their knowledge of ITSM.
Learning Outcomes:
- Understand the ITIL-4 framework and its core concepts.
- Learn to implement ITIL practices for value-driven IT service delivery.
- Gain insights into service value chains, guiding principles, and continual improvement.
- Acquire skills to align IT services with business goals and customer needs.
- Develop the ability to use ITIL practices to manage risks and improve efficiency.
Knowledge Acquisition:
- Proficiency in ITIL-4 service management principles.
- Understanding of service value system (SVS) and value streams.
- Knowledge of ITIL practices for incident, problem, and change management.
- Skills to improve IT services using continual improvement models.
- Insights into digital transformation and ITIL’s role in modern IT environments.
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from 1069 reviewseasy to learn

With a full-time job, I needed a course I could complete at my own pace. This was perfect! The material was easy to follow, and I could study whenever I had time.

The section on Zakat and its economic impact was fascinating. I never realized how it plays a role in wealth distribution and poverty reduction.

The course gave an excellent overview of how Islamic banking contributes to economic stability by focusing on asset-backed financing and ethical lending.

I loved that this was a self-paced course, allowing me to study whenever I had time. The content was well-structured, making it easy to progress without feeling overwhelmed.

As a business owner, I needed to learn about Islamic business loans and financing options. This course was incredibly useful.

If you’re looking to get certified in Agile Scrum Master, this is the course for you. It’s practical, detailed, and best of all, self-paced!

As a financial professional, I wanted to enhance my knowledge of Islamic banking to boost my career. This course covered everything I needed, from valuation systems to risk management.

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As an investment analyst, I needed to understand Islamic investment principles. This course provided everything I needed to evaluate halal investment opportunities.

The self-paced nature allowed me to dive deep into Agile methodologies without any pressure. I highly recommend it to anyone looking to advance their career.

I took this course to switch careers, and it gave me the confidence to apply for jobs in Islamic banking.

The self-paced format allowed me to balance my learning with work. I could take my time understanding complex topics without feeling rushed.

I loved that I could learn at my own pace without feeling rushed. The detailed explanations of Agile methodologies and Scrum principles made it easy to understand and apply in real projects.

As an entrepreneur, I needed to explore financing options that aligned with Islamic principles. This course taught me how to access Islamic banking services without interest-based loans.
